This one’s all about the real value of customer success teams, not just answering questions, but actively helping customers get more from your product. It shows how CS boosts retention, drives upsells and renewals, and plays a quiet but massive role in long-term revenue growth.
Read here – https://www.thinkrevops.com/post/what-impact-does-a-customer-success-team-have-on-your-business

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