The Essential Role of a Customer Success Team

This blog looks at what customer success actually looks like when done right. It’s not support. It’s not sales. It’s a strategic, behind-the-scenes function that helps customers succeed long after the deal’s closed. From onboarding and renewals to proactive check-ins and product feedback loops, this guide unpacks how CS teams protect revenue, reduce churn, and quietly drive growth.

Read here – https://www.thinkrevops.com/post/the-essential-role-of-a-customer-success-team-in-your-business